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 The
problems for labs are well documented…a
customer wants a job in a wrapped frame,
however the lab knows it cannot deliver the
proper optics. But the lab cannot say no
as the job will inevitably go to lab “Y” down
the road. 3 failed attempts later the lab
delivers a job to the doctor that is predictably
refused because the customer cannot see.
The cost in time and dollars is just the
beginning as the lab must also be concerned
with the perceived loss in customer service.
Wrap Solutions
polarized lenses change all of this.
Surface the job in-house and get it right
the first time, thus cutting cost and delivery
time and increasing customer satisfaction. |
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